Contact Us

Our main contact number is 7499761196. You can call or WhatsApp us on this number from 9:00 AM to 9:00 PM daily. For emergencies outside working hours, you can leave a WhatsApp message and we'll respond first thing in the morning. This number is for sales, support, and service inquiries.

Yes, WhatsApp is our preferred communication channel! Send your laptop issue, photos/videos of the problem to +91 7499761196. Our technicians will diagnose remotely and provide instant quote. You can also schedule pickup, track repair status, make payments, and get support all via WhatsApp. Very convenient!

We are open 9:00 AM to 9:00 PM, all 7 days a week including Sundays and public holidays. No weekly off! We understand laptop issues don't wait for weekdays. Our extended hours accommodate working professionals and students who can visit after office/college hours.

Easy 3-step process: (1) Call/WhatsApp 7499761196, (2) Share your address and convenient pickup time, (3) Our technician will collect laptop from your doorstep. We cover Virar, Nalasopara, and Vasai areas. Pickup within 2-4 hours of request during working hours. No pickup charges!

While our shop operates 9 AM - 9 PM, we provide 24/7 WhatsApp support for queries and emergencies. Leave a message anytime and we'll respond within 1-2 hours (or next morning if sent late night). For active repairs, customers can call anytime to check status. Our AMC clients get dedicated 24/7 phone support.

Walk-ins are always welcome! No appointment needed. Just visit our shop at Shop No: 2, Dafftary Complex, M. B. Estate, Datt Mandir Rd, near MB Estate Road, Virar West, Virar, Maharashtra 401303 during working hours (9 AM - 9 PM). However, to avoid waiting time, we recommend calling ahead to confirm technician availability, especially for specialized services like chip-level repair or data recovery.

Our average response time is: Phone calls answered within 3 rings during working hours, WhatsApp messages replied within 15-30 minutes, Email inquiries responded within 2-4 hours. For urgent issues, call directly for immediate assistance. Customer satisfaction is our priority!

Please bring: (1) Laptop with charger/adapter, (2) Original purchase invoice if under manufacturer warranty, (3) Any previous repair receipts if applicable, (4) Government ID proof for customer record, (5) External drive if you want data backup. For selling laptops, bring box and accessories if available for better price.

We provide job sheet with unique job number when you submit laptop. Track status by: (1) Calling/WhatsApp with job number, (2) We proactively update you at key stages - diagnosis complete, parts ordered, repair in progress, ready for pickup, (3) Photos/videos shared via WhatsApp for transparency. Average update frequency: every 24 hours.

Yes, ample two-wheeler and four-wheeler parking is available near our Virar West shop location. The area is easily accessible from main road. Landmark nearby: Virar Railway Station (2km). However, remember we offer free pickup/delivery so you don't need to visit personally if it's inconvenient.

Absolutely! We believe in transparent pricing. Process: (1) Free diagnosis (₹350 inspection fee waived if you proceed with repair), (2) Detailed written quotation with parts and labor breakdown, (3) You approve or decline - no pressure, (4) Work starts only after your written approval. No hidden charges ever!

Customer satisfaction guaranteed! If you're not satisfied: (1) Inform us immediately - we'll re-inspect free, (2) Issue persists? We'll re-repair at no extra cost, (3) Still not satisfied? Full refund of service charges (parts excluded if already fitted). We have 98% first-time-fix rate and rarely face complaints. Your trust matters most!